Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
The product is damaged. The keyboard doesn’t not work. Iam very disappointed now I have to take it all the way to a service centre and not sure how much time will take for the repair. I want to return the product.