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First time trying with small load, it immediately gave out strong burning smell, and says overload.
I switched off and cleaned up the feeder and tried the second time days later. Second time trying with just a piece of thin paper, it still says overload, and died within 2 second. It cannot be turned on anymore since.
We purchased Bonsaii paper Shredder (C149-C) from Amazon on 22/04/2022, Sold by BILDIK STORE. We received delivery on 06/05/2022. Since we start using first time machine have one kind of wire burning smell. Our machine usage is very limited. After long today again we on machine to use but is very smelly and shows error Overload – Overheat red lights indication.
Most of the 5-star reviews for this product must be false as the suppliers performance claims really do not stack up. I doubt if anyone will purchase this product once they've seen my video of its performance. The shredder jams with just 4 sheets of paper halfway through and although it reverses the motor to prevent a jam it's still very difficult to remove the paper and start again. I tried the same procedure again with 6 sheets and of course it jammed less than half way through. Performance is such that I would not chance trying 10 sheets. This product is being returned to the supplier.
Brilliant absolutely brilliant made easy work of a mountain of confidential and private paperwork that would have taken weeks of slog with our old one. I bought oil as well as I didn’t realise the need to oil a shredder. Easy to oil I found a video online just add some oil to one piece of paper in a zig zag and feed through. Using reverse and forward switch. It does take up to 18 sheets but mostly we have put a dozen or so at the same time. No need to remove staples. Laminates need to be sandwiched in between two sheets of paper. We also tried it on credit card great job on that too. Bin nice and large I’d advise emptying before it gets absolutely full to avoid mess spilling out on the floor. It comes with 1 plastic bag insert we did use that, it clips on two lugs, this does make emptying easy, but we haven’t bought more of these yet as the one has lasted. All in all a brilliant buy and I would recommend to others who have large amounts of shredding .
I've had a Bonsaii 18 sheet shredder before which lasted at least five years until it gave up the ghost. This one when it worked was just as good but as its only lasted two months I've either been unlucky or, they've changed how these are made? The problem I now have is the price has gone up by £50.00 and I cant get a replacement from the seller. Maybe it was cheaper because they knew something I didn't but all in all I have a shredder that no longer works. Two months isn't very long for something to stop working so if you're looking at getting one maybe you should check out all the reviews.
Update - 22-09-2020
After posting this review I was surprised to receive an email from Sharon at Justar Office, the seller, apologising for the inconvenience to me in receiving a shredder that went faulty after a couple of months. They think the motherboard controller has failed and I was then immediately offered a replacement machine without any prompting from me. The exact shredder I had bought previously from them wasn't in stock and they were waiting for them coming in but for whatever reason they couldn't get hold of one for a few weeks. Rather than make me wait and wait I was offered a different model that will do the job I require just as well. The communication from Sharon at Justar Office was exceptional throughout and no sooner had I accepted her offer of a different replacement model it must have been immediately dispatched because it arrived the very next day. As I said in my review I have used a Bonsaii Shredder before and know them to be good. The big selling point for me is they have a fan cooling system inside which means you can shred away for 60 minutes or more. To my mind the test of a great company isn't when things are going well its how they deal with you when things go wrong. In that regard I would consider Justar Office's after sales service to be world class and wouldn't hesitate to recommend this company to anyone.
This thing is a beast. I bought it to shred cardboard for composting and had hoped it would handle corrugated cardboard. It does this no problem. I just finished shredding some boxes which were double wall corrugated and really heavy duty. I had to stand on the cardboard to squash it flatter so it would fit in the slot but once the chompers got a grip on it it just dragged it through no problem. I'm super impressed by what it can handle. I'm sure it wasn't designed to take just large jobs but it didn't struggle at all.
It's super quiet too. I live in a block of flats with a family underneath me and I generally try to be courteous when it comes to noise but I'm happily use this machine in the middle of the night it's so quiet.
It does have a couple of bad points but this may be specific to me more than the general public. The slot has a flat top and I have to fiddle about to get the cardboard in. It would be better if it hard a large mouth that tapered in just to make it easier to feed.
The other issue is the collection bin is small and there isn't really any way to fix this. My last shredder could be lifted off its collection bin and placed on a large 90 litre rubbish bin so you'd have to empty it far less often. This one fills up very fast. It's quite low down too so not great on the back. A bigger taller collection bin making the shredder higher up would solve this. But it's not a deal breaker
I read a few reviews before buying and they mentions the wheels aren't great and it's difficult to move around. Well, either they fixed that problem or those buyers didn't release the brakes because my wheels spin very freely and is very maneuverable
It's super quiet, can handle really thick cardboard, doesn't seem to ever overheat and looking down in to those chompers it looks like it will last a lifetime. Definitely buy this product.
Also, buy some oil too because it isn't supplied with any oil and you do need to oil it every half hour of use
This does cut well, this does do many sheets, you can do it for a long time without it overheating. But... sometimes you switch it on and put the paper in and it does nothing. No shredder start up. You check all the switches, switch it off an on again, check everything but it will not shred. You have heard that thin paper may tell the sensor that paper is not there but that is not the case as this is many pages. You spin it round, switch it off and on again. Put the paper in, take it out. Do this a few times more. Boom! Suddenly it starts shredding for you again. This is what I experience from my use of it. Make of it what you will. I like it when it shreds but it is picky about when it wants to do it.
A fantastic workhorse. Great price and worth paying a little extra away from those in the £30/£40 range if you want to do some shredding with a quality machine. Sturdy, reliable and shreds quickly with up to 10 minutes shredding time. Cheaper ones do 2-3 minutes shredding time which is a pain then cuts out for 45 minutes each time. This machine is the biz. Has a large side bin for ease of emptying, cheaper ones have much smaller bins and you have to lift the shredder off each time so again a major plus with this product. Certainly recommend this make and model