Top critical review
WARRANTY OF THE SSD DRIVE WILL NOT BE COVERED BY SAMSUNG
17 September 2020
I was quite disappointed when SAMSUNG SINGAPORE wrote back to me that they would not provide Warranty Coverage for the product purchased on AMAZON SG.
While I understand logistically that each regional factory would be responsible for the list of serial numbers that were produced in their factory. But it simply is illogical that a product from SAMSUNG cannot be covered under warranty when it is made in a different regional factory and was sold via Amazon. This particular product still comes from a specific SAMSUNG factory and why cant they cover the product if it is every defective during the stipulated warranty period?