To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Box was delivered damaged and with the wrong flavor mix.... I just kept it because I'm lazy and didn't want to deal with returning it and just ordered the correct flavor again... hopefully it is correct this time. I have ordered once before the screw up and it was perfect on time correct flavor and neatly packaged. Don't know what happened second time.