To calculate the overall star rating and percentage breakdown by star, we do not use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I absolutely love this body scrub! I have very sensitive skin and this does not bother me at all. The sent is light and very pleasant and the scrub beads are just enough to not be too rough. I only gave this 4 stars because one of the containers came busted open and the contents leaked out.