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Same as other customers reviewed case, I tried purchase 150 gift card,also zero bonus back. And the cs specialist need to improve the understanding level,cannot easily get my point, need to repeat again and agin. The next person in charge of it (after received and reported the issue again)asked me again to repeat the condition,why not read through the chat history thoroughly..
Gift card is unable to be used even though payment method allows it and amount is deducted, terms and conditions does not state any exclusions, that is why I purchase gift cards in large amount in the first place.