Amazon.sg:Customer reviews: TCL 20 SE 6.82" Unlocked Cellphone, 4GB RAM + 128GB ROM, US Version Android Smartphone 48MP AI Quad-Camera, 5000mAh Mobile Phone, Dual Speaker, OTG Reverse Charging, Android 11, Aurora Green

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Mark Hayes

No repair service in the USA

Reviewed in the United States on 17 July 2021

Colour: Aurora GreenVerified Purchase

Everything about the cell phone looked good. But when I tried to get a hold of customer service to help me get started {I'm 76 yrs old} It was difficult to find a number for them. They only included a quick start guide, which was vague in the box. The cover they put in the box is plastic and only goes on the back side of the phone. The front is left unprotected. The worst part was that for the TCL 20 SE I purchased their absolutely nobody that makes a protective case for it. I tried Amazon, I Blason and everywhere else on the Internet and could not find one. It turned out to be a nightmare and that is why I returned it. If there was a rating lower than 1 star I would have used it. I really can't rate the next couple of items, Face recognition or Fingerprint reader, or Battery life because I never got the customer support to set it up.

200 people found this helpful

Tyrone

No good for metro

Reviewed in the United States on 23 July 2021

Colour: Aurora GreenVerified Purchase

Connection

38 people found this helpful

20th Century Arber

And... not again

Reviewed in the United States on 14 November 2021

Colour: Nuit BlackVerified Purchase

There is a lot of drama about getting this phone and how it barely made it to my house. On my first CL 20SE I found that android auto failed constantly. It may be that AndiAuto is buggy or it uses too much memory and will freeze when anything else happens on your phone... like a phone call. This got progressively worse. The only short-term fix was that unplug and replug the USB while driving. There was a recent AndiAuto Update recently and it seemed to be better but, I cannot say if it did due to the glass totally cracking me. the screen is delicate and I got two small cracks within a month from two short drops. Not OMG drops but, right down to the ground for no more than 24 inches. I usually buy better cases for my phones there are none really out for the 20SE. Then I put it in the bottom of a travel bag to be safe and that didn't work out. I guess the bag got pressed and it caused some sort of stress on the phone because it came out of the bag with a curved back and the screen almost in shards. I am a budget guy and ordered another one... but just like my first order of this phone, it got lost in shipping. I got a refund (thank you amazon) and ordered another brand phone with a rugged design, 8ram/128gHD, and for just $60 more. When you go budget you go with the pains but, this was entirely too painful from a difficult delivery process, on two occasions, coupled with very delicate glass and body it is a no-go for me.

19 people found this helpful

Amazon Customer

false advertisment

Reviewed in the United States on 6 August 2021

Colour: Nuit BlackVerified Purchase

order phone got the add said would work on t mobile tried 2 days to activate could not took to store they said it was a out of country phone can't use it . NOW WAITING ON MY REFUND SO I CAN BUY ANOTHER ONE

25 people found this helpful

Fubar

Glitchy

Reviewed in the United States on 15 August 2021

Colour: Nuit BlackVerified Purchase

Nothing about this phone functions property do not buy this phone

19 people found this helpful

Joe H

Junk

Reviewed in the United States on 4 November 2021

Colour: Aurora GreenVerified Purchase

During phone calls the phone will black out and not return, no way to input information or even hang up. Once it even shut down completely and I had to turn it back on physically. Its 10 days past return period and I'll probably just trash it cause it aint worth the trouble sending it to TCL for repair. Lesson learned, stay away from cheap phones. Oh.... I did a factory reset, did help for one day!

14 people found this helpful

APHRODITES B.

Don't buy this t waste of money

Reviewed in the United States on 5 October 2021

Colour: Aurora GreenVerified Purchase

I purchase this phone but it not charging and i purchase multiple charger same thing and now I'm in a different country and they refuse to refund me. So I'm out of a Phone and out of money.

14 people found this helpful

Amazon Customer

Worst phone

Reviewed in the United States on 23 August 2021

Colour: Aurora GreenVerified Purchase

this phone stick after dialing a number, the keys stick when dialing and the call history is crap and deletes after 7 days i make a lot of calls and sometimes i have to refer to the history i absolutely do NOT recommend this phone. Wish i could return it

16 people found this helpful

Pudditat

SOOOO Disappointed!

Reviewed in the United States on 9 April 2022

Colour: Aurora GreenVerified Purchase

I got this phone as a Christmas gift for my husband. He is a novice and trying to learn how to use his smart phone. Just as he was getting used to texting, his phone failed. It was the middle of March, about the time US phone companies were switching to 4G and 5G towers. Our company (Consumer Cellular) warned us it was going to happen and that he needed a new phone. Anyhow, since mid March he has not been able to send or receive anything (GIFs or pics) other than text, which he was really beginning to enjoy. Further, it stopped enabling him to make or receive calls. I took it to Target twice and they worked hard to get it working correctly, including updating twice to be sure everything was current. Yesterday I took it to a phone repair store who told me to contact CC, which I had already done. They said they hadn't heard that happening with any other phones. I'm usually pretty good with electronics, but this thing sucks big time!!! I plan to contact CC and see if they have any solutions. Otherwise it is totally useless to us!!! What a waste.

2 people found this helpful

Alex2019

The worst phone possibly ever made!

Reviewed in the United States on 8 October 2021

Colour: Aurora GreenVerified Purchase

. ..This phone has so many problems too many to list in this review all of them except for the major issues I had with the phone first the digitizer is messed up so the pointer goes all over the screen even sometime flying off the screen now the worst thing less than three months owning it the screen has gone black and white just another slew problems. That TCL would put such a low level standard of a product makes me so angry.. so just don't buy the phone save yourself the trouble

7 people found this helpful

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5 star		61%
4 star		18%
3 star		8%
2 star		4%
1 star		9%

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TCL 20 SE 6.82" Unlocked Cellphone, 4GB RAM + 128GB ROM, US Version... › Customer reviews

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TCL 20 SE 6.82" Unlocked Cellphone, 4GB RAM + 128GB ROM, US Version Android Smartphone 48MP AI Quad-Camera, 5000mAh Mobile Phone, Dual Speaker, OTG Reverse Charging, Android 11, Aurora Green

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TCL 20 SE 6.82" Unlocked Cellphone, 4GB RAM + 128GB ROM, US Version...

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