Amazon.sg:Customer reviews: Dell S2722QC 27" 4K UHD USB-C 60Hz Monitor

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Lupine

out-of-the-box defective monitor replaced with refurbished monitor

Reviewed in the United States 🇺🇸 on 11 November 2021

Verified Purchase

UPDATE 2: As of now, I do regret purchasing this Dell monitor. With a monitor that arrived in un-usable condition (a constant high-pitched noise when the screen is not active), I thought the replacement monitor would also be new. But it is a refurbished one with a label from Dell outlet stores. (There are many scratches on the bottom but the outward-showing parts all look new enough for me. It's the re-furbished innards that I worry about). I know it's better for the environment to refurbish, but I stopped buying refurbished products years ago because I had gotten too many duds. (Also, chances are that Dell is selling these for cheaper at its outlet store than the new Amazon price I paid.)

If this replacement monitor holds up and has a good lifespan, then maybe I will end up happy with it and with Dell. (The picture quality is excellent, and the set-up with Apple laptops is super-easy.) For now, what I can unambiguously praise Dell for is that the customer service on the phone was excellent and fast (after Amazon connected me to Dell). But if any of you also receive a defective product out of the box, I would see if you can get *Amazon* to send you a new one, and ask if you can avoid going through the Dell process.

UPDATE: It seems I am getting excellent service on this defective item. After I was unable to get through to Dell customer service from the Dell website, I clicked on the Amazon button for service (in my order history). Amazon got me on the phone with a Dell rep. And Dell is responding in a very fast and convenient way. Instead of having to go weeks without a new monitor, they are apparently sending it immediately, probably the next business day. And I can schedule a pick up of the defective monitor from my home. So, both the Amazon and Dell people came to the rescue. (When I get the new monitor, I will try to revise this review yet again to increase the # of stars!)
***

Must be nice to get one of these that works! I just received the monitor yesterday. It makes a loud high-pitched noise every second that it is in sleep mode. It even keeps making this obnoxious noise for awhile after I've unplugged it. I would have let Dell try to help trouble-shoot before writing a negative review. But I think they deserve a negative review because their customer service is not available. (When I inputted the tag number for this device on their site, none of the three contact options--email, chat, phone--was available.) I think I needed to wait about 12 days to receive this delivery (not too slow for these times). Yet, now if I try to get a replacement closer to the holidays, I fear I won't be able to get one for long past the time I wanted to be working with it.

25 people found this helpful

Philipp

Monitor started to flicker - unusable

Reviewed in the United States 🇺🇸 on 22 November 2022

Verified Purchase

Well, i've expected much more from Dell monitor. The major problem - the backlight became flickering and image become like "made from many vertical lines" when i'm using warm gamma. It can be achieved either via monitor settings (Warm color mode) or via macbook settings (nightshift mode)

In "normal gamma" monitor works well, but "normal gamma" is bad for working at the evening

MacBook Air M1

SOLUTION to the problem:
I researched a bit, try some stuff and got a solution which worked for me. Hope It will help u.
It seems like bad image quality and flickering occurs when the monitor is using YcBcr input color format (You can check it in monitor settings - OSD)
The only way i can force the monitor to use RGB format was to set usb-prioritisation to "high resolution" instead of "high data speed" in a monitor settings.
After this i got RGB input format, it solved problems with bad image quality, flickering and so on. BUT i sacrificed the speed of built-in usb ports - now they are in usb 2.0 mode, so not good for an external SSD or a usb stick connected to the monitor, but at least i get rid of that flickering.

UPD: RGB mode doesn't completely fix the flickering. It makes it better but flickering still occurs on particular yellowish gamma

UPD: after 1 month of using it, it starts to blink everytime even without night shift. So its just wasting of money. Terrible monitor. I will never buy Dell. Thats just scam which costs me 300+ $. Unfortunately i'm located outside of US and probably will not be able to return this CRAP. Never buy this monitor

UPD. After about 3 month of using it i can state that most of the time monitor works quite well and doesnt flicker. Probably because i mostly use it during daytime, so in "normal gamma". But sometimes it start to flicker and i have to change brightnes/contrast/gamma to stabilise it.
Afterall i do not recommend this monitor. It was so unexpectable that dell can make this so bad. Well, seems like dell nowadays is a different from dell which i knew. As for me, my next monitor will be definately NOT dell

12 people found this helpful

Matt Raby

Awesome until it wasn't

Reviewed in the United States 🇺🇸 on 22 December 2022

Verified Purchase

I've received two monitors, one was a replacement. Both were awesome for the first 4 or 5 days, then they started flickering constantly and light vertical lines appeared across the entire screen. I have a 2021 16" Macbook Pro M1 Max. I made sure it was using the native resolution and the refresh rate was set to 60Hz. Didn't help. I reset the monitor, plugged it into a different electrical outlet, into another surge suppressor. Didn't help. Without my laptop connected, you can see the monitor flicker when the OSD menu is open. I ran the "built-in diagnostics" which displays solid colors, RGB, gray, and white. All the colors where fine except for gray. On the gray screen, there faint boxes, vertical lines, and constant flickering.

I've had other Dell monitors in the past and never had an issue. It's really disappointing because when it was working, it was a fantastic second monitor, exactly what I needed for my relatively small workspace. Guess I'll keep my eye out for something similar and in the same price range.

The other thing to note is both monitors came in very large shipping boxes with nothing to pad the monitor's box, so the monitor box could easily be thrown around during shipping. I wonder if that may have caused the issue.

2 people found this helpful

Ying Hu

The monitor flickers when used on M1 and ipad (Don't buy)

Reviewed in the United States 🇺🇸 on 4 March 2023

Verified Purchase

I have an m1 mac, and I bought this monitor about THREE months ago. When the first one arrived, I noticed the screen was flickering right away. But the overwhelmingly positive reviews made me think, maybe it was just bad luck. So I returned the first one and ordered another one, hopefully, the second time would work. And it did for 3 months .....

Now, the monitor screen flickers like crazy. I've tried to change the settings, but it didn't help at all. I even hooked the monitor to my iPad, but unfortunately, the same issue persisted.

So my advice is if you want to try your luck, go ahead and buy it. I can see, if it actually functions properly, it's a great monitor at a reasonable price. Otherwise, DON'T waste your money!

2 people found this helpful

Ron Richardson

MacBook Pro incompatible

Reviewed in the United States 🇺🇸 on 1 February 2023

Verified Purchase

Be warned, according to the chat I just had with Dell customer service there is a known compatibility issue with this monitor and MacBooks. It has a flicker that comes and goes even though the refresh rate is set at the point (60hz) where it is supposed to be.

Dell shrugs and can't help, and it took me a month to discover the problem so I can't return it via Amazon now. The good news is that if it is left on, and connected to the laptop, over time the flicker fades, for now. So an hour or so after I've started the flicker is no more. But, even when I unplug the MacBook the monitor will flicker, as seen in its window saying it had lost connection with a computer...

One person found this helpful

Paul E. Robichaux

Flicker on Mac M1 machines renders it unusable

Reviewed in the United States 🇺🇸 on 9 February 2023

Verified Purchase

I bought this monitor to replace a Monoprice 4K screen that has worked flawlessly. Since I got it, the monitor works fine 75% of the time but then will occasionally start to flicker like a 1979 disco's lighting. Changing the refresh rate or color profile has had no effect. The monitor is directly connected to my MacBook Pro via an HDMI cable so it's not a USB-C issue. This has rendered the monitor unusable, and Dell refuses to support it because they say it isn't supported for use with macOS machines… a detail they didn't share until after the Amazon return window had closed. Avoid.

4 people found this helpful

Lawna Dewsnup

The power cable falls right out

Reviewed in the United States 🇺🇸 on 24 March 2023

Verified Purchase

This $400 monitor has a power cord that will NOT stay connected - right now I am using DUCT tape to keep it from coming out - you can't raise or lower or tilt the monitor without it power cord coming undone. Dell - I expect more from your company. Send me a better quality power cord please.

Possible QA Issue

Reviewed in the United States 🇺🇸 on 15 December 2022

Verified Purchase

First of all, I loved this monitor and would really love for it to work. It is cheap and the display quality is awesome. The problem is that there seems to be a consistent screen flicker issue.

This is the second S2722QC I bought. The first worked beautifully for 1.5 months, and then the screen started to flicker. I contacted Dell support and they agreed to replace the monitor. It has been about a month and the replacement monitor worked fine. Fingers crossed.

Then I bought the second monitor for my home in the US. This one came out of the box flickering.

I used other Dell monitors before (UltraSharp line) and never had any issues. I am starting to think there is a quality assurance issue on this particular model.

Too bad, had to return it.

Meet Shah

Absolutely garbage- USB-C only for charging

Reviewed in the United States 🇺🇸 on 11 March 2023

Verified Purchase

I bought this so my wife doesn’t have to deal with separate usb hub. I even paid $200 more for this. It supposed to have both charging and video input capability using usb-c, but it only charges your computer. My MacBooks and HP laptop both doesn’t supported this usb-c.

Srinivasarao

If you are a Mac user, dont buy this. You will end up regretting.

Reviewed in the United States 🇺🇸 on 18 October 2022

Verified Purchase

I was very excited looking at reviews and it was great on Day 1 but It started flickering on Day 2. I tried lot of changes and every negative review is legit happened to me.
I purchased one from Amazon and it started flickering and then returned it.
I purchased one directly from Dell website as the price got reduced and read the changing some settings worked out. But its NOT.

I have a monitor that past the return date and every time i see small flickering i feel scared. I cant return it. This model 100% defective and not enough quality control done.

If you are a mac user, just dont go with it. Cant say anything more. I got frustrated so much and dell technical support is horrible. Wondering how such a big company can produce a product with damn low quality.

7 people found this helpful

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Dell S2722QC 27" 4K UHD USB-C 60Hz Monitor › Customer reviews

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Dell S2722QC 27" 4K UHD USB-C 60Hz Monitor

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Dell S2722QC 27" 4K UHD USB-C 60Hz Monitor

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